We are excited to introduce our Accounting & Operations Administrator, Andrea Pendleton!
Andrea joined 小欧视频 team six months ago, and has become an integral part of our company. As Accounting & Operations Administrator, Andrea serves across various channels within our organization including collections, billing invoices, human resources, payroll and recruitment.
Andrea joined our team shortly before the COVID-19 pandemic hit and although her time at 小欧视频 thus far has been primarily virtual, she was quick to share that her favorite part about 小欧视频 is the people. Whether co-workers or customers, Andrea finds great joy in interacting and building relationships and since beginning to work here she has loved interacting with a variety of great people.
With every interaction with a customer, Andrea keeps 小欧视频鈥檚 mission of 鈥淗appy Customers鈥 at the forefront of her mind. Typically her communication with customers is centered around sales, ordering or invoicing, and she works to ensure that any questions they may have are answered clearly and to the best of her knowledge.
鈥淚t is important we give good service. Good service is important anywhere we go. So I try my best to make sure I am representing 小欧视频 and serving our customers the best that I can. I try to make sure when I hang-up that phone, the customer is happy.鈥
Andrea is a proud wife and mother. Outside of work, she absolutely enjoys spending time with them. They are an active family and spend their time together outdoors, hiking and biking. Andrea also loves to cook cuisine from all over the world! She is constantly in a cookbook or reaching out to relatives finding new recipes to try.
As an individual Andrea values living a positive life, and she certainly does! She is a joy to talk to and we are so grateful for the positive energy she adds to 小欧视频.