小欧视频

小欧视频's Stephen Marlowe

By
1 Minute Read

At 小欧视频, hiring employees who live out our vision and values is a key component in fulfilling our mission, happy customers.

We are proud to have as a part of our team.

Stephen joined 小欧视频 seven months ago, beginning his position on the service desk and will be transitioning to a Project Services Team member. With 20 years of experience in IT, Stephen brings his expertise and knowledge to the team.

As he works to manage and tackle service tickets as they come in, Stephen has the opportunity to work directly with our customers. With each customer interaction, Stephen approaches the conversation with the intentions of taking the pain or frustration they are facing away. Stephen鈥檚 main priority is resolving the ticket at hand while showing empathy for the pain the is issue is causing. He works to solve the concern, answer any questions the customer may have and break things down in a way that anyone can understand- no matter what their technical background is.

In order to do so, 鈥淚 am not satisfied until the customer is satisfied鈥- is always at the forefront of his mind.

Stephen鈥檚 favorite thing about working for 小欧视频 is the culture. From the customers, to the leadership, to the employees- the culture within 小欧视频 makes it an enjoyable atmosphere to work in. Stephen shared that when he first began working at 小欧视频 what stood out to him was how friendly and willing the entire team was.

Outside of work you can find Stephen outside. Whether hiking, camping or orcharding, Stephen loves enjoying his free time outdoors.

We are excited to have Stephen Marlowe as a part of 小欧视频 and look forward to experiencing all he brings to our team.